When can I move in to my housing?
You may move into your housing two days prior to your assignment start date.
After my assignment ends, when will I move out of my housing?
Your move out date will be scheduled for two days after your last day worked.
My cable/internet is not connecting, who do I contact to have this fixed?
Your cable and internet have been arranged through Delta Healthcare Providers. Please contact your recruiter with any issues, and we will contact the cable/internet provider to make certain the problem is fixed.
I have a maintenance emergency. Who do I contact regarding this?
You will be provided an emergency maintenance number upon move-in. Please call this number immediately, and then contact your recruiter so that they are aware of the issue.
I will be taking a week off during this assignment. What happens to my housing?
Your housing will be maintained by Delta Healthcare Providers during your break. For time off within an assignment, the cost of your housing will be payroll deducted. Please speak with your recruiter to schedule any time taken off.
What if I need more rooms for my housing?
Delta Healthcare Providers will make arrangements for any additional furnishings, housewares, or amenities that are required for your travel companions, or if would like an upgraded floor plan. Any costs for additional occupants, upgraded amenities, or larger floor plans will be payroll deducted over three paychecks after you have approved of the charges.
Garages and covered parking are available through the apartment complex I am being housed in. How can I arrange to have a garage or covered parking space?
Please notify your recruiter if you would like a covered parking space or garage. The additional fee for this will be payroll deducted each month.
How do I request upgraded cable/internet service?
Delta Healthcare Providers can upgrade your cable/internet through the service provider and will notify you of any additional charges for this service. After you have approved these services and charges, our team will approve the upgrade and payroll deduct the additional fees.
I would like to bring my pet/pets with me on assignment. Will there be a fee for this?
You are welcome to bring your pets with you while on assignment. If your housing charges a pet deposit and/or pet rent, Delta Healthcare Providers will cover the necessary fees and deposits up front, then payroll deduct the charges from your first three paychecks of your assignment.
Are there any pet restrictions?
If your pet weighs more than 20 lbs., please notify your recruiter. Many leasing agents have weight and breed restrictions in place, and knowing as much as possible when contacting them will allow us to negotiate for your pet. Commonly restricted breeds are listed below:
As you get ready to relocate to your new travel assignment, rest easy knowing our onsite housing department has your back! With a dedicated team available 24/7, we will handle all of your housing needs so that you can focus on what is important — patient care. To help you prepare for your transition, we have answered some of the most common questions regarding housing benefits.